Legal & Compliance

Privacy
Policy.

How ROHAN collects, uses, and protects information submitted through this website.

本隐私政策说明 ROHAN 如何收集、使用和保护通过本网站、联系表单、诊断请求、邮件以及项目沟通中提交的信息。

We only collect information that visitors voluntarily submit or that is necessary to improve website performance and communication.
我们只收集访问者主动提交的信息,或用于改善网站体验和沟通流程所需的基础信息。

Policy Overview.

ROHAN 尊重客户和访问者提交的信息。本页面解释我们可能收集哪些信息、如何使用这些信息、如何处理客户资料,以及你可以如何联系我们。

01

We collect only submitted or necessary information.

我们只收集主动提交或必要的信息。

02

We use information to communicate and deliver services.

我们使用信息用于沟通、诊断、报价和项目交付。

03

We do not sell or publicly disclose materials without permission.

未经允许,我们不会出售或公开客户资料。

04

Sensitive materials are minimized when using AI tools.

使用 AI 工具时,会尽量减少敏感信息暴露或进行匿名化。

Section 01

Information We Collect

我们收集的信息

ROHAN may collect information that you voluntarily submit through contact forms, diagnosis requests, email communication, or project discussions.

ROHAN 可能会收集你通过联系表单、诊断请求、邮件沟通或项目讨论中主动提交的信息。

Data Input Profile
  • Company name / 公司名称
  • Contact person / 联系人姓名
  • Email, WhatsApp, WeChat, or other contact methods / 邮箱、WhatsApp、微信等
  • Website URL / 官网链接
  • Industry type & main products / 行业类型与主营产品
  • Target markets & budget range / 目标市场与预算范围
  • Project needs or challenges / 项目需求或当前问题
  • Brochures, catalogs, product photos, technical documents, or other materials you choose to submit / 你主动提交的画册、图片、技术资料等

We only collect information that you voluntarily submit or that is necessary for website operation and communication.

我们只收集你主动提交的信息,或网站运行和沟通所需的基础信息。

Section 02

How We Use Information

我们如何使用信息

Submitted information may be used to understand your needs, respond to inquiries, provide initial diagnosis, prepare quotations, deliver agreed services, and improve ROHAN’s website content and service workflow.

你提交的信息可能用于了解需求、回复咨询、提供初步诊断、准备报价、执行双方确认的项目服务,以及改进 ROHAN 的网站内容和服务流程。

  • Replying to your inquiry 回复咨询
  • Providing initial digital asset diagnosis & checking match 判断需求是否匹配,并提供初步数字资产诊断
  • Preparing project suggestions or quotations & delivering services 提供项目建议、报价并执行已确认的服务
  • Improving website content, forms, and communication process 改进网站内容、表单和沟通流程

ROHAN will not use submitted client materials for unrelated marketing without permission.

未经允许,ROHAN 不会将客户提交的资料用于无关营销用途。

Section 03

Project Materials

客户资料与项目文件

Manufacturing companies may submit brochures, product photos, catalogs, technical documents, BOMs, specifications, drawings, project notes, or case materials for diagnosis or project delivery.

制造业客户可能会提交画册、产品图片、目录、技术文件、BOM、规格书、图纸说明、项目记录或案例资料,用于诊断或项目交付。

These materials will only be used for communication, diagnosis, quotation, and agreed project delivery.

这些资料仅用于沟通、诊断、报价和双方确认的项目交付。

ROHAN will not publicly display client project materials, logos, customer names, technical files, or case details without permission.

未经允许,ROHAN 不会公开展示客户项目资料、Logo、客户名称、技术文件或案例细节。

Section 04

What We Do Not Do

我们不会做什么

Trust Boundary
  • We do not sell client information. 我们不会出售客户信息。
  • We do not publicly disclose submitted materials without permission. 未经允许,我们不会公开客户提交的资料。
  • We do not use client logos, project photos, or case details without permission. 未经允许,我们不会使用客户 Logo、项目图片或案例细节。
  • We do not share technical documents with unrelated third parties. 我们不会将客户技术资料分享给无关第三方。
  • We do not use client materials for unrelated promotion without consent. 未经同意,我们不会将客户资料用于无关推广。
  • We do not promise that any website, platform, or digital communication is completely risk-free. 我们不承诺任何网站、平台或数字通信方式完全零风险。
Section 05

AI-Assisted Workflows

AI 辅助工作流

ROHAN may use AI tools to assist with drafting, translation, content structuring, SEO/GEO planning, or workflow design. When using AI tools, sensitive information should be minimized or anonymized whenever possible.

ROHAN 可能使用 AI 工具辅助文案起草、翻译、内容结构整理、SEO/GEO 规划或工作流设计。在使用 AI 工具时,会尽量减少敏感信息暴露,并在必要时进行匿名化处理。

Human Review Boundary

AI-generated content should be reviewed by humans before publication or business use, especially when it involves technical claims, product specifications, customer commitments, or engineering details.

AI 生成内容在发布或用于商业沟通前,应经过人工审核,尤其涉及技术承诺、产品规格、客户承诺或工程细节时。

Section 06

Third-Party Tools

第三方工具

This website may use third-party tools for website hosting, form submission, email communication, analytics, file sharing, or AI-assisted workflows.

本网站可能使用第三方工具进行网站托管、表单提交、邮件沟通、网站分析、文件分享或 AI 辅助工作流。

  • Website hosting platforms 网站托管平台
  • Form services 表单服务 (e.g., Formspree, Netlify)
  • Email & Analytics providers 邮件与数据分析服务
  • File sharing tools 文件分享工具 (e.g., Drive, WeTransfer)
  • AI tools for drafting & translation 用于文案翻译的 AI 工具

These third-party tools may process information according to their own privacy policies.

这些第三方工具可能会根据其自身隐私政策处理相关信息。

Section 07

Cookies and Analytics

Cookie 与网站分析

This website may use cookies or analytics tools to understand website traffic, page performance, and user behavior in an aggregated way. These analytics are used to improve website content, user experience, and communication flow.

本网站可能使用 Cookie 或网站分析工具,以汇总方式了解访问量、页面表现和用户行为。这些分析用于改进网站内容、用户体验和沟通流程。

You may disable cookies through your browser settings, but some website functions may not work as expected.

你可以通过浏览器设置禁用 Cookie,但部分网站功能可能无法按预期运行。

Section 08

Data Retention

信息保留

ROHAN retains submitted information only as long as necessary for communication, diagnosis, quotation, project delivery, or reasonable business record purposes.

ROHAN 仅在沟通、诊断、报价、项目交付或合理业务记录所需期间保留相关信息。

When information is no longer needed, ROHAN may delete, archive, or anonymize it where appropriate.

当相关信息不再需要时,ROHAN 可能会视情况删除、归档或匿名化处理。

Section 09

Your Rights

你的权利

You may contact ROHAN to request access, correction, or deletion of information you have submitted.

你可以联系 ROHAN,要求查看、更正或删除你已提交的信息。

  • Access submitted information / 查看已提交信息
  • Correct inaccurate information / 更正不准确信息
  • Delete submitted information where reasonable / 在合理范围内删除已提交信息
  • Withdraw permission for certain use of materials / 撤回某些资料使用授权

Some information may need to be retained where required for ongoing communication, confirmed project delivery, or reasonable business records.

对于正在进行的沟通、已确认项目交付或合理业务记录所需的信息,可能需要保留必要内容。

Section 10

Policy Updates

政策更新

ROHAN may update this Privacy Policy from time to time to reflect changes in website features, tools, services, or legal requirements. The latest version will be published on this page.

ROHAN 可能会不定期更新本隐私政策,以反映网站功能、工具、服务或相关要求的变化。最新版本将发布在本页面。

Section 11

Contact

联系方式

For privacy-related questions, requests, or concerns, please contact:

如有与隐私相关的问题、请求或顾虑,请通过以下方式联系:

CONTACT ROHAN